Robert Martin Catalano | Director of Training & Development Practice | Actor, Storyteller, and Historical Interpreter |

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Robert Martin Catalano

Director of Training & Development Practice
Actor, Storyteller, and Historical Interpreter

Disciplines	Humanities: Communication Studies: Organizational Communication Professions: Business Management: Management Humanities: Theatre: Dramatic representation, the theater (general) Professions: Education: Adult Education Professions: Museum Studies: Museology, museum methods, techniques, etc. Humanities: Communication Studies: Speech Communications Professions: Education: Leadership, Management, and Organizations
Birthday	April 21
Address	561 Boston Mills Rd., Suite 400 Hudson Ohio 44236 United States Phone: 330-650-4777, ext. 227
Office Hours	9 a.m. - 5 p.m. Eastern

Profile viewed 1710 times

Education

Miami University

Arts & Sciences

B.A. Communication and Theater with emphasis in Speech Communication,

Communication and Theater

(Aug 1982 - Jun 1986)

Miami University

Arts & Sciences

M.A. in Educational Media,

Education

(Aug 1986 - Aug 1987)

Work Experience

Actor & Storyteller

Eden Valley Enterprises

(Nov 1999 - Present)

For over ten years, I have worked with EVE on a part-time basis as an actor and storyteller. Working with Bette Lou Higgins and her expert team of writers and producers, I have helped EVE deliver many stories and plays regarding fascinating historical figures and incidents of Ohio and the Great Lakes region.

Director of Training & Development

Radcom, Inc.

(Jan 2011 - Present)

Set strategic goals and manage P&L accountability for department. Develop team to provide exceptional service and continually improve professional abilities. Work with company executives to set and achieve organizational goals. Develop marketing strategy to promote and increase sales. Coordinate the design and development of training & development solutions for clients providing the best options based on company and client goals. Manage projects and assigned staff following Radcom project methodology. Ensure good customer relations through communication and positive results to build trust and strong business relationships with clients. Work with clients and potential clients to expand opportunities for Radcom to help them meet business goals.

Professional Services Mgr., Instructional Design Consultant

Radcom, Inc.

(Jul 2005 - Dec 2010)

Work with clients to develop training and technical communication solutions. Manage projects on instructional design, e-learning, and technical communication. Facilitate training on train-the-trainer, management, and communication skills. In charge of public relations and marketing.

Contract Speaker

Monster.com - Making It Count

(Jul 2006 - Jan 2007)

Spoke to high school freshman on how to be successful in school, as well as their parents/guardians on how to finance a college education.

Deputy Director

Harbor Heritage Society

(Apr 2002 - Jan 2005)

Ran customer services, docent/volunteer program, public education, PR/Marketing, retailing, and assisted with operations, fundraising, and strategic planning for the Steamship William G. Mather Maritime Museum in Cleveland, OH.

Education Assistant

Cleveland Metroparks Zoo

(Mar 2005 - Aug 2005)

Interpreted animals and exhibits for the Australian Adventure, and animal procedures at the Steffee Center for Zoological Medicine. Supervised staff and ensured customer delight.

Actor

Great Lakes Science Center

(Mar 2002 - Sep 2002)

Portrayed C.H. Lightoller, the highest ranking surviving officer of the RMS Titanic for 'Titanic: The Exhibition.' Performed first person interpretation of exhibits and artifacts, especially the Titanic's connection to the people and industry of the Great Lakes region.

Director: Success Through Caring Staff Development Center

Koinonia Homes

(Aug 1998 - Nov 2001)

Created and promoted collaborative training of direct support professionals, supervisors, and managers in MR/DD home care and personal development. Created and facilitated courses, including training industry professional to created and facilitate their own courses.

Operations Manager

Bar-B Enterprises

(Oct 1997 - Feb 1998)

Ran two TacoTime (quick-service Mexican) restaurants.

Training Manager

Taco Time, Intl.

(Jul 1988 - Oct 1997)

Started as instructional designer and eventually ran entire training department for an operator/franchisor of Mexican quick-service restaurants then based in Eugene, Oregon. Created training materials, developed field trainers, facilitated manager/owner training. Also served on various committees including food safety and restaurant security. Certified by the National Restaurant Association as a ServSafe trainer and as a Foodservice Management Professional. Conducted training in many U.S. locations as well as international locations throughout Canada, Kuwait, and Greece.