Summary
Michael I. Norton is an Associate Professor of Business Administration in the Marketing Unit and Marvin Bower Fellow at the Harvard Business School. He holds a B.A. in Psychology and English from Williams College and a Ph.D. in Psychology from Princeton University. Prior to joining HBS, Professor Norton was a Fellow at the MIT Media Lab and MIT’s Sloan School of Management.
His work has been published in a number of leading academic journals, including Science, the Journal of Personality and Social Psychology, Psychological Science, and the Journal of Consumer Research, and has been covered in media outlets such as the Economist, the Financial Times, the Wall Street Journal, and the Washington Post. He has appeared on National Public Radio, and written op-eds for the New York Times, Forbes, and the Los Angeles Times.
His research has twice been featured in the New York Times Magazine Year in Ideas issue, in 2007 (Ambiguity Promotes Liking) and 2009 (The Counterfeit Self). His "The IKEA Effect: When Labor Leads to Love" was featured in Harvard Business Review's Breakthrough Ideas for 2009. In 2010, he won the Theoretical Innovation Prize from the Society of Personality and Social Psychology; in 2011, he won the SAGE Young Scholars Award from the Foundation for Social and Personality Psychology; in 2012, he was selected for Wired Magazine’s Smart List as one of “50 People Who Will Change the World.”
At HBS, he teaches a second-year MBA course, The Art of Marketing Science, and in the Program for Leadership Development and Strategic Marketing Management executive programs.
| Current School | Harvard Business School |
| Department | Business Administration |
| Disciplines | |
| Address | Morgan Hall 189, Soldiers Field Road Boston Massachusetts 02163 United States Phone: 617-496-4593 |
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Massachusetts Institute of Technology
Post-Doctoral Fellow
(Nov 2002 - Jun 2005)
Princeton University
P.hD.,
Psychology
(Oct 2000 - 2002)
Princeton University
M.A.,
Psychology
(Sep 1998 - Oct 2000)
Williams College
B.A.,
Psychology and English
(Sep 1993 - Jun 1997)
- Cuddy, A.J.C. & Norton, M.I. Inferred and experienced intergroup emotions as predictors of helping of victim groups: Helping when we – not they – need it most (NSF #0554909: $39,579)
Publication Summary
Published Papers
- Small, Deborah A., Devin G. Pope, and Michael I. Norton. "An Age Penalty in Racial Preferences." Social Psychological and Personality Science (forthcoming). Abstract
- Norton, Michael I., Malia F. Mason, Joseph A. Vandello, Andrew Biga, and Rebecca Dyer. "An fMRI Investigation of Racial Paralysis." Social Cognitive and Affective Neuroscience (forthcoming). Abstract
- Mogilner, Cassie, Zoe Chance, and Michael I. Norton. "Giving Time Gives You Time." Psychological Science (forthcoming). Abstract
- Apfelbaum, Evan P., Michael I. Norton, and Samuel R. Sommers. "Racial Colorblindness: Emergence, Practice, and Implications." Current Directions in Psychological Science (forthcoming). Abstract
- Adams, Gabrielle S., Francis J. Flynn, and Michael I. Norton. "The Gifts We Keep on Giving: Documenting and Destigmatizing the Regifting Taboo." Psychological Science (forthcoming). Abstract
- Norton, Michael I., Daniel Mochon, and Dan Ariely. "The IKEA Effect: When Labor Leads to Love." Journal of Consumer Psychology (forthcoming). Abstract
- Anik, Lalin, and Michael I. Norton. "iPhones for Friends, Refrigerators for Family: How Products Prime Social Networks." Social Influence (forthcoming). Abstract
- LeBoeuf, Robyn A., and Michael I. Norton. "Consequence-Cause Matching: Looking to the Consequences of Events to Infer Their Causes." Journal of Consumer Research 39, no. 1 (June 2012): 128-141. Abstract
- Aknin, Lara B., Elizabeth W. Dunn, and Michael I. Norton. "Happiness Runs in a Circular Motion: Evidence for a Positive Feedback Loop between Prosocial Spending and Happiness." Journal of Happiness Studies 13 (2012): 347-355. Abstract
- Gneezy, Ayelet, Alex Imas, Amber Brown, Leif D. Nelson, and Michael I. Norton. "Paying to Be Nice: Consistency and Costly Prosocial Behavior." Management Science 58, no. 1 (January 2012): 179-187. Abstract
- Norton, Michael I., Elizabeth W. Dunn, Dana R. Carney, and Dan Ariely. "The Persuasive 'Power' of Stigma?" Organizational Behavior and Human Decision Processes 117 (2012): 261-268. Abstract
- Buell, Ryan W., and Michael I. Norton. "The Labor Illusion: How Operational Transparency Increases Perceived Value." Management Science 57, no. 9 (September 2011): 1564-1579. Abstract
- Buell, Ryan W., and Michael I. Norton. "Think Customers Hate Waiting? Not So Fast..." Harvard Business Review 89, no. 5 (May 2011). Abstract
- Aknin, Lara B., Gillian M. Sandstrom, Elizabeth W. Dunn, and Michael I. Norton. "It's the Recipient That Counts: Spending Money on Strong Social Ties Leads to Greater Happiness than Spending on Weak Social Ties." PLos ONE 6, no. 2 (February 2011): e17018. Abstract
- Norton, Michael I., and Dan Ariely. "Building a Better America—One Wealth Quintile at a Time." Perspectives on Psychological Science 6 (2011): 9-12. Abstract
- Ariely, Dan, and Michael I. Norton. "From Thinking Too Little to Thinking Too Much: A Continuum of Decision Making." Wiley Interdisciplinary Reviews: Cognitive Science 2 (January - February 2011): 39-46. Abstract
- Norton, Michael I., Lalin Anik, Lara B. Aknin, and Elizabeth W. Dunn. "Is Life Nasty, Brutish, and Short? Philosophies of Life and Well-Being." Social Psychological and Personality Science 2 (2011): 570-575. Abstract
- Chance, Zoe, Michael I. Norton, Francesca Gino, and Dan Ariely. "Temporal View of the Costs and Benefits of Self-Deception." Proceedings of the National Academy of Sciences 108 (2011): 15655-15659. Abstract
- Rogers, Todd, and Michael I. Norton. "The Artful Dodger: Answering the Wrong Question the Right Way." Journal of Experimental Psychology: Applied 17 (2011): 139-147. Abstract
- Thompson, Debora V., and Michael I. Norton. "The Social Utility of Feature Creep." Journal of Marketing Research 48 (2011): 555-565. Abstract
- Norton, Michael I., and Samuel R. Sommers. "Whites See Racism as a Zero-Sum Game That They Are Now Losing." Perspectives on Psychological Science 6 (2011): 215-218. Abstract
- Mochon, Daniel, Michael I. Norton, and Dan Ariely. "Who Benefits from Religion?" Social Indicators Research 101 (2011): 1-15. Abstract
- Rogers, Todd, and Michael I. Norton. "People Often Trust Eloquence More Than Honesty." Harvard Business Review 88, no. 11 (November 2010): 36-37. Abstract
- Gino, Francesca, Michael I. Norton, and Dan Ariely. "The Counterfeit Self: The Deceptive Costs of Faking It." Psychological Science 21 (2010): 712-720. Abstract
- Mason, Malia, Rebecca Dyer, and Michael I. Norton. "Neural Mechanisms of Social Influence." Organizational Behavior and Human Decision Processes 110, no. 2 (November 2009): 152-159. Abstract
- Martin, Jolie M., and Michael I. Norton. "Shaping Online Consumer Choice by Partitioning the Web." Psychology and Marketing 26, no. 10 (October 2009): 908-926. Abstract
- Ariely, Dan, and Michael I. Norton. "How Concepts Affect Consumption." Harvard Business Review 87, no. 6 (June 2009).
- Norton, Michael I. "The IKEA Effect: When Labor Leads to Love." Harvard Business Review 87, no. 2 (February 2009): 30.
- Ariely, Dan, and Michael I. Norton. "Conceptual Consumption." Annual Review of Psychology 60 (2009): 475-499.
- Aknin, Lara B., Michael I. Norton, and Elizabeth W. Dunn. "From Wealth to Well-Being? Money Matters, but Less than People Think." Journal of Positive Psychology 4 (2009): 523-27. Abstract
- Morewedge, Carey K., and Michael I. Norton. "When Dreaming Is Believing: The (Motivated) Interpretation of Dreams." Journal of Personality and Social Psychology 96, no. 2 (2009): 249-264. (Winner of the 2010 Theoretical Innovation Prize from the Society for Personality and Social Psychology.)
- Frost, Jeana H., Zoe Chance, Michael I. Norton, and Dan Ariely. "People Are Experience Goods: Improving Online Dating with Virtual Dates." Journal of Interactive Marketing 22, no. 1 (winter 2008): 51-62.
- Mochon, Daniel, Michael I. Norton, and Dan Ariely. "Getting off the Hedonic Treadmill, One Step at a Time: The Impact of Regular Religious Practice and Exercise on Well-Being." Journal of Economic Psychology 29, no. 5 (November 2008): 632-642.
- Sommers, Samuel R., and Michael I. Norton. "Race and Jury Selection: Psychological Perspectives on the Peremptory Challenge Debate." American Psychologist 63 (September 2008): 527-539.
- Norton, Michael I., and Elizabeth W. Dunn. "Help Employees Give Away Some of That Bonus." HBS Centennial Issue. Harvard Business Review 86, nos. 7/8 (July - August 2008): 27.
- Dunn, Elizabeth W., Lara B. Aknin, and Michael I. Norton. "Spending Money on Others Promotes Happiness." Science 319 (March 2008): 1687-1688.
- Norton, Michael I., Joseph A. Vandello, Andrew Biga, and John M. Darley. "Colorblindness and Diversity: Conflicting Goals in Decisions Influenced by Race." Social Cognition 26 (2008): 102-111.
- Ariely, Dan, and Michael I. Norton. "How Actions Create—Not Just Reveal—Preferences." Trends in Cognitive Sciences 12, no. 1 (January 2008): 13-16.
- Apfelbaum, Evan P., Kristin Pauker, Nalini Ambady, Samuel R. Sommers, and Michael I. Norton. "Learning (Not) to Talk About Race: When Older Children Underperform in Social Categorization." Developmental Psychology 44, no. 5 (2008).
- Apfelbaum, Evan P., Samuel R. Sommers, and Michael I. Norton. "Seeing Race and Seeming Racist? Evaluating Strategic Colorblindness in Social Interaction." Journal of Personality and Social Psychology 95, no. 4 (2008): 918-932.
- Norton, Michael I., Samuel R. Sommers, and Sara Brauner. "Bias in Jury Selection: Justifying Prohibited Peremptory Challenges." Journal of Behavioral Decision Making 20, no. 5 (December 2007): 467-479.
- Ariely, Dan, and Michael I. Norton. "Psychology and Experimental Economics: A Gap in Abstraction." Current Directions in Psychological Science 16, no. 6 (December 2007): 336-339.
- Sommers, Samuel R., and Michael I. Norton. "Race-Based Judgments, Race-Neutral Justifications: Experimental Examination of Peremptory Use and the Batson Challenge Procedure." Law and Human Behavior 31, no. 3 (June 2007): 261-273.
- Cuddy, A.J.C., M. Rock, and M. I. Norton. "Aid in the Aftermath of Hurricane Katrina: Inferences of Secondary Emotions and Intergroup Helping." Group Processes and Intergroup Relations 10 (January 2007): 107-118.
- Norton, Michael I., Jeana H. Frost, and Dan Ariely. "Less is More: The Lure of Ambiguity, or Why Familiarity Breeds Contempt." Journal of Personality and Social Psychology 92 (January 2007): 97-105.
- Mason, Malia F., Michael I. Norton, Jack D. Van Horn, Daniel M. Wegner, Scott D. Grafton, and C. Neil Macrae. "Wandering Minds: The Default Network and Stimulus-Independent Thought." Science 315 (January 2007): 393-395.
- Norton, Michael I., Samuel R. Sommers, Joseph A. Vandello, and John M. Darley. "Mixed Motives and Racial Bias: The Impact of Legitimate and Illegitimate Criteria on Decision-making." Psychology, Public Policy, and Law 12, no. 1 (February 2006): 36-55.
- Norton, Michael I., Samuel R. Sommers, Evan P. Apfelbaum, Natassia Pura, and Dan Ariely. "Color Blindness and Interracial Interaction: Playing the Political Correctness Game." Psychological Science 17, no. 11 (2006): 949-953.
- Sommers, Samuel R., and Michael I. Norton. "Lay Theories about Racists: What Constitutes Racism (and What Doesn't)." Group Processes and Intergroup Relations 9, no. 1 (January 2006): 117-138.
- Nelson, Leif D., and Michael I. Norton. "From Student to Superhero: Situational Primes Shape Future Helping." Journal of Experimental Social Psychology 41, no. 4 (July 2005): 423-430.
- Cuddy, A.J.C., M. I. Norton, and S. T. Fiske. "This Old Stereotype: The Stubbornness and Pervasiveness of the Elderly Stereotype." Journal of Social Issues 61, no. 2 (June 2005): 267-285.
- Norton, Michael I., Joseph A. Vandello, and John M. Darley. "Casuistry and Social Category Bias." Journal of Personality and Social Psychology 87 (December 2004 ): 817-831.
- Norton, Michael I., Joan M. DiMicco, Ron Caneel, and Dan Ariely. "AntiGroupWare and Second Messenger: Simple Systems for Improving (and Eliminating) Meetings." BT Technology Journal 22, no. 4 (October 2004): 83-88.
- Norton, Michael I., and George R. Goethals. "Spin (and Pitch) Doctors: Campaign Strategies in Televised Political Debates." Political Behavior 26, no. 3 (September 2004): 227-248.
- Monin, Benoit, Michael I. Norton, Joel Cooper, and Michael A. Hogg. "Reacting to an Assumed Situation vs. Conforming to an Assumed Reaction: The Role of Perceived Speaker Attitude in Vicarious Dissonance." Group Processes and Intergroup Relations 7, no. 3 (July 2004): 207-220.
- Norton, Michael I., Benoit Monin, Joel Cooper, and Michael A. Hogg. "Vicarious Dissonance: Attitude Change from the Inconsistency of Others." Journal of Personality and Social Psychology 85, no. 1 (July 2003): 47-62.
- Monin, Benoit, and Michael I. Norton. "Perceptions of a Fluid Consensus: Uniqueness Bias, False Consensus, False Polarization and Pluralistic Ignorance in a Water Conservation Crisis." Personality and Social Psychology Bulletin 29, no. 5 (May 2003): 559-567.
- Fein, Steven, Seth J. Morgan, Michael I. Norton, and Samuel R. Sommers. "Hype and Suspicion: The Effects of Pretrial Publicity, Race, and Suspicion on Jurors' Verdicts." Journal of Social Issues 53 (fall 1997): 487-502.
Book Chapters
- Anik, L., L. B. Aknin, M. I. Norton and E. W. Dunn. "Feeling Good about Giving: The Benefits (and Costs) of Self-interested Charitable Behavior." In The Science of Giving: Experimental Approaches to the Study of Charity, edited by D. M. Oppenheimer and C. Y. Olivola. Psychology Press, 2010. Abstract
- Chance, Zoe and Michael I. Norton. "I Read Playboy for the Articles: Justifying and Rationalizing Questionable Preferences." In The Interplay of Truth and Deception, edited by M. S. McGlone and M. L. Knapp. Routledge, 2008.
Other Papers
- Kuziemko, Ilyana, Ryan W. Buell, Taly Reich, and Michael I. Norton. "'Last-place Aversion': Evidence and Redistributive Implications." NBER Working Paper Series, No. 17234, August 2011. Abstract
- Cuddy, Amy J.C., Susan Crotty, Jihye Chong, and Michael I. Norton. "Men as Cultural Ideals: How Culture Shapes Gender Stereotypes." Harvard Business School Working Paper, No. 10-097, May 2010. Abstract
- Chance, Zoe, and Michael I. Norton. "'I read Playboy for the Articles': Justifying and Rationalizing Questionable Preferences." Harvard Business School Working Paper, No. 10-018, September 2009.
- Anik, Lalin, Lara B. Aknin, Michael I. Norton, and Elizabeth W. Dunn. "Feeling Good about Giving: The Benefits (and Costs) of Self-Interested Charitable Behavior." Harvard Business School Working Paper, No. 10-012, August 2009. Abstract
HBS Course Materials
- Moon, Youngme E., Michael I. Norton, and David Chen. "(PRODUCT) RED (A)." Harvard Business School Case 509-013.
- Moon, Youngme E., Michael I. Norton, and David Chen. "(PRODUCT) RED (B)." Harvard Business School Supplement 509-014.
- Norton, Michael I., and Youngme E. Moon. "(PRODUCT) RED (TN) (A) and (B)." Harvard Business School Teaching Note 509-054.
- Moon, Youngme E., and Michael I. Norton. "(PRODUCT) RED Video (A) & (B)." Harvard Business School Video Supplement 509-724.
- Norton, Michael I., Fiona Wilson, Jill Avery, and Thomas J. Steenburgh. "Better World Books." Harvard Business School Case 511-057.
- Norton, Michael I., Fiona Wilson, Jill Avery, and Thomas Steenburgh. "Better World Books Video." Harvard Business School Video Supplement 512-701.
- Keinan, Anat, Jill Avery, Fiona Wilson, and Michael I. Norton. "EILEEN FISHER: Repositioning the Brand." Harvard Business School Case 512-085.
- Norton, Michael I., Julian Villanueva, and Luc Wathieu. "elBulli: The Taste of Innovation." Harvard Business School Case 509-015. (Also available in Spanish: 509S01-PDF-SPA.)
- Norton, Michael I., Julian Villanueva, and Luc Wathieu. "elBulli: The Taste of Innovation (TN)." Harvard Business School Teaching Note 509-055.
- Norton, Michael I., and Jeremy Dann. "Local Motors: Designed by the Crowd, Built by the Customer." Harvard Business School Case 510-062.
- Norton, Michael I. "Note on Evaluating Empirical Research." Harvard Business School Note 512-019.
- Norton, Michael I., and Jill Avery. "The Pepsi Refresh Project: A Thirst for Change." Harvard Business School Case 512-018.
- Steenburgh, Thomas J., and Michael I. Norton. "Pitch Yourself!" Harvard Business School Exercise 508-039.
- Ofek, Elie, Thomas J. Steenburgh, Michael I. Norton, and Kerry Herman. "RKS Guitars." Harvard Business School Case 507-003.
- Norton, Michael I., and Thomas J. Steenburgh. "Sell Yourself!" Harvard Business School Exercise 507-045.
- Steenburgh, Thomas J., and Michael I. Norton. "Sell Yourself! (TN)." Harvard Business School Teaching Note 507-069.
- Norton, Michael I., Luc Wathieu, Betsy Page Sigman, and Marco Bertini. "What's the Deal with LivingSocial?" Harvard Business School Case 512-065.
Books
Other Publications

